Responsible development
At Onet, we are convinced that the perceived quality of a healthcare facility is determined long before the treatment itself. The patient's immediate environment - the cleanliness of the floors, the neutrality of the odors, the hygiene of the rooms - is the first lever of reassurance. Every day, our expertise shows us the extent to which these weak signals influence patient confidence... and therefore their overall experience.
"There should be as much care given to the cleanliness of a room as to the administration of treatments."
It's this conviction that we translate into our day-to-day work.
In a world where hygiene is scrutinized, visible cleanliness inspires confidence. Patients can't judge the appropriateness of a treatment, but they do notice if the floors are clean, the washrooms well-maintained, and the odor neutral. This is the daily mission of our teams, specifically trained in hospital protocols and the requirements of high-risk areas.
At Onet, we know that in a healthcare establishment, every detail counts. That's why we don't just clean: we analyze, train and co-construct solutions adapted to your realities.
Through constant dialogue with our customers, rigorous assessment of risk areas, and ongoing training of our teams in Good Practices, we transform the demands of the patient experience into concrete action in the field. Perceived cleanliness and perceived quality come together in every gesture, every procedure and every interface we deploy.
Lighting, noise, odours, temperature, visibility of cleanliness... All these elements make up the sensory comfort comfort. In coordination with the hospital teams, we take care to limit nuisances, adjust the products and materials used, and intervene while respecting the patient's rhythm of life.
In the post-Covid era, patients compare, evaluate and share. The smallest detail can raise doubts. To meet these growing expectations, we offer a structured response: qualified agents, a dedicated health repository, digital management tools and personalized protocols.
Our role is not limited to cleaning. We actively contribute to the perceived quality of the establishment.
Investing in environmental comfort is more than just meeting a quality requirement. It means giving meaning to our collective commitment. It's about making the hygiene department a strategic lever.
A clean floor isn't just a standard: it's the first sign of attention to the patient, a silent indicator of a culture of care. silent indicator of the culture of care. And that's often what the patient will remember.
Reenchanting the patient experience means getting back to basics: a soothing setting, a controlled atmosphere, a well-cared-for environment. By putting perceived cleanliness back at the heart of their quality strategy, facilities can act on the most powerful levers of all: satisfaction, safety, reputation.
At Onetwe know that hospital performance also depends on environmental control. Thanks to our expertise in bio-cleaning, our committed teams and our traceability tools, we contribute every day to providing reassuring and demanding reception conditions.
And often, it all starts... with a clean floor.
